terms and conditions

Terms and Conditions
Worcester Transport Services
Website: www.worcester-transport-services.co.uk
Effective Date: [Insert Date]

1. Introduction

Welcome to Worcester Transport Services. By accessing our website or using our vehicle recovery services, you agree to these Terms and Conditions. If you do not agree, please do not use our services or website.

2. Definitions

• “Company” refers to Worcester Transport Services.
• “Customer” refers to any individual or business using our services or website.
• “Service” includes vehicle recovery, transport, and other related assistance provided by the Company.
• “Website” refers to www.worcester-transport-services.co.uk.

3. Services

3.1 Vehicle Recovery and Transport

We provide vehicle recovery and transport services subject to availability and the nature of the breakdown. Services include but are not limited to:

• Emergency breakdown recovery.
• Vehicle transportation locally and nationwide.
• Jump-start services.
• Accident recovery and transport to repair facilities.

3.2 Limitations of Service

• We reserve the right to refuse service if the vehicle is in an unsafe or inaccessible location.
• Recovery services may be delayed or rescheduled due to extreme weather, traffic conditions, or force majeure events.

4. Pricing and Payment

4.1 Pricing

• Service charges start at £60 but may vary based on distance, vehicle type, or specific requirements.
• Additional fees may apply for long-distance recovery, specialist equipment, or unforeseen circumstances.

4.2 Payment Terms

• Payments can be made via card, bank transfer, or other methods specified at the time of booking.
• Full payment is required before the service is completed unless otherwise agreed.

5. Cancellation and Refunds

5.1 Customer Cancellations

• Cancellations made at least 24 hours before the scheduled service will incur no charges.
• Late cancellations may incur a fee to cover operational costs.

5.2 Refunds

• Refunds are issued only for services not delivered due to Company fault.

6. Liability

6.1 Service Liability

• The Company is not liable for any delays, damages, or losses arising from circumstances beyond our control.
• Vehicle owners must disclose any pre-existing damage or mechanical faults.

6.2 Website Liability

• The Company does not guarantee the website will be error-free or uninterrupted.
• We are not liable for any loss resulting from website use, including loss of data or viruses.

7. Customer Obligations

7.1 Accurate Information

Customers must provide accurate details when booking, including vehicle location, condition, and requirements.

7.2 Safety Compliance

Customers must ensure the recovery site is safe and accessible.

8. Data Protection

Your personal information is handled in compliance with GDPR. Please refer to our Privacy Policy for details on how we collect, store, and process your data.

9. Prohibited Uses

You agree not to:

• Misuse the website or interfere with its functionality.
• Use the service for unlawful purposes.
• Provide false or misleading information when booking.

10. Intellectual Property

All content on the website, including text, images, and branding, is owned by Worcester Transport Services and protected under copyright laws. Unauthorized use is prohibited.

11. Complaints and Disputes

11.1 Complaints

If you have a complaint, please contact us at info@worcester-transport-services.co.uk.

11.2 Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Disputes will be resolved in the courts of England.

12. Amendments

We reserve the right to modify these Terms and Conditions at any time. Updates will be published on our website, and continued use of our services signifies your acceptance of the updated terms.

For inquiries, please contact us:
Email: info@worcester-transport-services.co.uk